Thousands of Germantown residents receive incorrect utility bills
About 5,700 Germantown water customers received incorrect utility bills due to an error by the city’s vendor.
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About 5,700 Germantown water customers received incorrect utility bills due to an error by the city’s vendor.
Boyle has dramatically changed plans for Viridian in Germantown’s Forest Hill Heights. The proposal for 25 acres now is without apartments.
“The amount will not account for all the disturbances of life,” Mayor Mike Palazzolo said before the meeting’s conclusion. “There is no doubt about that.”
“We are in the journalism business, and our job is to inform readers about what happened.”
Germantown Public Works Director Bo Mills discussed future improvements planned for the the city’s Southern Avenue water plant following the suburb’s water crisis.
Germantown’s resident-led commission recommended the suburb’s customers not get a water credit after a diesel spill forced residents to reduce the water usage for flushing toilets only.
Records, news reports and social media postings will be reviewed to analyze the Germantown’s communication efforts after 250 to 300 gallons of diesel spilled at the suburb’s Southern Avenue water treatment plant July 19.Related Story:
Germantown releases files on employee who was dismissed over the mistake that led to diesel seeping into the suburb’s water supply.
A local attorney filed a petition for access to records related to water test results in Germantown.
One thing was clear from those attending the Thursday night Town Hall session — the citizens don’t trust the city’s answers or addressing such a crisis in the future.
Germantown Municipal School District employees welcomed the new academic year at Houston High Friday, Aug. 4, with prizes, pompoms and hits from The Beatles.
More diesel than originally estimated spilled into the Germantown water system, although leaders tried to assure residents the water is safe now.
After several days of clear tests, Germantown had a low level of detection of diesel from one of its fire hydrants near City Hall.
Germantown has placed one employee on leave as it investigates how diesel entered its water system and contaminated 4.2 million gallons of water.
All of Germantown was cleared to flush their pipes and resume normal water usage Thursday afternoon. Germantown residents frustrated over water crisis communicationRelated stories:
Some Germantown residents report a diesel fuel odor in their water despite multiple rounds of flushing their faucets. The city said between 1% and 2% of the 15,000 houses in the suburb still have a fuel smell in their lines.
Germantown’s Board of Education must search for a new board attorney. Cheryl Estes died in mid-July.
The order to begin flushing lines comes about a week after Germantown advised residents to limit their water usage only for flushing toilets.
All residents north of Poplar Avenue in Germantown can continue normal water usage after flushing lines.
Residents will be asked to flush their private home lines ahead of beginning normal water usage. Related stories: Germantown residents frustrated over water crisis communication
Germantown resident Ron Spence has a red cup over his kitchen sink handle so he doesn’t inadvertently turn it on. “Once a day feels like forever in this situation,” he said.
The city expects to be finished flushing Wednesday, but it has not provided a date of when water may be restored.
Germantown gave a positive report about its water tests Tuesday, but did not tell residents when they might be able to resume water service. What we know — and don’t know — about the water in GermantownRelated stories:
After five days of an ongoing water crisis in Germantown, the city’s mayor answered questions from the media Monday, July 24. But some information remains unclear, including how long Germantown residents may remain under a “no drink, no bathe, only flush” order.
“We will continue to be under the no drink, no bathe, only flush with our potable water here in Germantown. We will continue the process of flushing the system and opening hydrants while continuing to test.” Related story: