Welcome to the test.
Thanks for helping us test The Daily Memphian's iPhone and iPad app. This guide has everything you need to install the beta, use your account, send feedback and get help.
These instructions are for readers who have received an invitation to participate in The Daily Memphian's iOS App Testing Program.
Installing the beta will replace the current Daily Memphian app on the iPhone or iPad you're using for testing.
Getting started
Follow these steps after you receive your testing invitation.
- Install TestFlight.
Download Apple's free TestFlight app on the iPhone or iPad you'll use for testing.
- Open your invitation.
Follow the instructions in your invitation email to join the test and install The Daily Memphian app.
- Sign in to The Daily Memphian.
Open the testing app and sign in using the same Daily Memphian account associated with your invitation.
- Use the app normally.
Read stories, browse sections and use the app as you normally would.
We ask testers to use the beta for at least one week and submit feedback about their experience.
- Tell us how it goes.
Use the feedback options on this page to tell us what worked well, what was confusing, or if you encountered a problem.
Activating your App Tester Special
This section applies to selected registered readers and former subscribers.
Three complimentary months
Your invitation email includes a personal, single-use offer code.
After installing the testing app, browse the news and follow the subscription link to our website when prompted.
Sign in if necessary, enter your personal code to activate the App Tester Special, and return to the app.
Be sure to use the same Daily Memphian account throughout the process.
Your complimentary subscription lasts for three months from the date you redeem your code.
After the complimentary period, your subscription will automatically renew at $49 every three months unless you cancel or change plans before renewal.
A payment method is required to activate the offer.
Share your feedback
Your feedback is the reason we're running this test. You don't need to be technical — we want to know what the experience is like for you as a reader.
Managing your subscription
Your Daily Memphian subscription and your participation in TestFlight are separate.
Don't want your subscription to renew?
Visit My Account before your renewal date and turn off automatic renewal.
Your access will continue through the end of your complimentary period.
Go to My AccountWant a different plan?
You can review available subscription options from My Account.
If you're unsure what to choose or want help making a change, contact Daily Memphian Support.
Need help?
If something is preventing you from using the test, we're happy to help.
Contact Daily Memphian Support
Support can help with account access, subscriptions, billing and basic testing questions.
If your issue needs additional technical review, our Support team will make sure it reaches the right person.
Frequently asked questions
These questions are specifically for active testers.
Installation and TestFlight
What is TestFlight?
TestFlight is Apple's platform for installing and testing apps before they're publicly released.
Will the beta replace my current Daily Memphian app?
Yes. Installing the beta will replace the current Daily Memphian app on your iPhone or iPad.
When testing ends, we'll provide instructions for returning to the public version.
Do I need to use the beta every day?
No. Use the app as you normally would.
We ask participants to use the beta for at least one week and submit feedback about their experience.
Feedback and problems
What kind of feedback are you looking for?
Anything that helps us understand your experience.
Tell us about bugs, confusing behavior, things that are hard to find, or parts of the app that work especially well.
How should I report a bug?
Please submit technical problems through TestFlight when possible.
Describe what you were doing, what you expected, and what happened instead. Include a screenshot or screen recording when it helps show the problem.
What if I can't submit feedback through TestFlight?
Use the feedback form on this page, or contact Daily Memphian Support if you need help.
Subscriptions and offers
Where do I find my App Tester Special code?
Eligible registered readers and former subscribers receive a personal offer code in their testing invitation.
Each code can only be used once. Please don't share it.
What happens after my three complimentary months?
After your complimentary period, your subscription will automatically renew at $49 every three months unless you cancel or change plans before renewal.
How do I turn off automatic renewal?
Go to My Account, open the options menu for your active subscription, and choose the option to disable automatic renewal.
If you'd rather have help making the change, contact Daily Memphian Support.
Leaving the test
What happens when testing ends?
We'll let testers know when the testing period is complete and provide instructions for returning to the public App Store version.
Does leaving TestFlight cancel my subscription?
No. Your Daily Memphian subscription is separate from TestFlight participation.
If you don't want your subscription to renew, update your renewal settings in My Account or contact Support.